Privacy Policy

Who We Are

Next Steps Coaching Ltd is registered on the New Zealand Companies Register as Company 8415202.

Our website address is:

Last Updated Date

This privacy policy was last updated on 27 August 2022.

Your Acceptance of these Terms

By visiting this website, you consent and agree to the terms of this Privacy Policy and to the collection, use and storage of your information by us.

From time to time, we may change this Privacy Policy. When we do, the “Last Updated” line above will be revised.

You are responsible for regularly reviewing this Privacy Policy. Your continued use of this website following the posting of a changed Privacy Policy indicates your acceptance of the changes.

Unless we provide you with specific notice, no changes to our Privacy Policy will apply retroactively.

What Personal Data Do We Collect

We collect the following information directly from you.

When you register for, or login to, an account on our websites or related services, we collect your name, email address, user name, password, phone number, demographic information, address, location and any other information we require or ask for to set you up with an account.

When you fill in a contact or enquiry form on our websites, call us, meet us in person or otherwise contact us, we collect your name, email address, phone number and any other information you choose to provide to us.

When you sign up to our newsletter and other electronic alerts, we collect your name, email address, phone number, user preferences and any other information you provide to us when you ask to receive our newsletter or other alerts.

When you respond to our feedback surveys, we collect your name, email address, demographic information and any other information you choose to include in your response.

When you purchase services from us, we may collect your name, email address, phone number, purchase history and any other information you submit to us for billing and order fulfilment purposes.

Automatically when you use our websites

When you access and use our websites or related services we may automatically collect information about your device and usage of our websites, products and services, including your IP address, operating system, browser type, time spent on certain pages of the website, pages visited, links clicked and language preferences.

Some of this data is collected through third party tools and/or the use of cookies, web beacons and similar storage technologies. Please refer to our cookie policy page for further information, including information on how you can disable these technologies.

Use of Your Information

We will never sell or rent your personal information to third parties.

We will use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to complete delivery of our Resources to you, help us manage and enhance our services and to communicate with you.

Email Newsletters and Other Notices

It is our policy to send emails throughout the purchasing process and other Newsletter emails you elect to receive. In addition, we may send out promotional material to you promoting new or amended material on our site where we think that may be relevant to you. It is our policy to immediately remove any person from any mailing list upon the person’s request.

Contact Form

When visitors submit a message via the contact form on this site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.


We use cookies on our websites and as part of our related services, and receive information collected through cookies.

Please view our Cookie Information page

Who We Share Your Data With

If you post on our site, on Linkedin or other social media site about us or your experience with us, we may collect that information for the purposes of improving our service and the end user experience.

How Long We Retain Your Data

The personal information that we collect and use will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.

What Rights Do You Have on Your Information

If you have an account on this site, or have left comments, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes

How We Protect Your Data Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Contacting Us

If you have any question about this privacy policy, or our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact using our contact details.